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Shipping Information

• Orders ship within 3-5 business days from the time an order is received. Note that ship time estimates do not include transit times.
• Orders are shipped via UPS Ground Service. Please note that all customers pay low and accurate shipping rates.
• Once you have placed your order with us, you will receive email updates until your order has been shipped with the tracking number.

Damaged Package
If your package or merchandise arrives damaged, please let us know within 5 days or receipt of the package by emailing us your full name and order number with a detailed description of the damage. You may email us at: sales@topswords.com. Once we have been notified of the damage, you are then responsible for filing claim with the shipping company. DO NOT send damaged items back to us without approval!